Why are we so shy of learning from our built work? And are we shy – or is it just hard to do?

Post Occupancy Evaluation (POE) – the process of evaluating buildings after they have been occupied for some time, or ‘are we actually any good at designing buildings’ – has been a discipline since the 1950s, and the RIBA has been pushing for its inclusion as a standard part of architectural services since 1965. However, just 19% of British architecture practices offer it as a service.

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